• #Jobs at Convergys

    Convergys is Hiring Customer/Technical/Sales Support Associate

    Fri, 31 Aug 2018 19:24 IST

    Convergys is looking to recruit Customer/Technical/Sales Support Associate. 

    Convergys is Hiring Customer/Technical/Sales Support Associate
    Jobs at Convergys

    Convergys is looking for Customer/Technical/Sales Support Associate for Gurgaon Location. Graduates with good communication skills and strong computer navigation skills can apply for the post.

    Convergys is a leading customer and Information Managing Company, focused on delivering superior customer experiences.It is headquartered in Cincinnati, Ohio, US. Theorganisation employs around 1,30,000peoplein 31 countries around the world and generates an annual net profit of approximately 3 billion dollars.

     

    Job Location: Gurgaon
    Process: Customer Care
    Type of Engagement: Full-time
    Regular/Temp: Regular
    Qualification: Graduate
    Salary/Stipend: Not Disclosed


    Job Description

    Coordinate with clients and understand their requirements, use decision-support tools and resources to appropriately provide resolution to the customer
    Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
    Greet customers in a courteous, friendly, and professional manner using agreed upon procedure
    Prepare complete and accurate work including appropriately notating accounts as require
    Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner
    Participate in activities designed to improve customer satisfaction and business performance

    Click Here To Apply

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